THE CLIENT PROCESS WORKFLOW
Wedding hairstylists, ever wanted to know when to send what to your clients? How to establish the communication wording and timing? And not spend hours and hours figuring it out and implementing it? Look no further. I'm sharing my entire process from start to finish that you can hit copy and paste on.
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A flowchart to take you from inquiry through to wedding day, and beyond. Become your brides favorite vendor, step by step.
a completely done for you process
The entire hairstyling vendor journey simplified, for you and your client.
Like really simplified. This digital workflow download is specifically drafted for bridal/wedding hairstylists to implement with each newly booked client from start to finish (it's actually exactly what I do in my own business!). It includes a flowchart with next steps and links that direct you to what to send, 15 email/communication templates, plus extra considerations and wedding day suggestions. It may even have a special offer at checkout (for free) to add even more into your client experience. Establish the most consistent, intentional client experience (that includes it all) and still save SO much time in the admin process.
what's inCLUDED?
OVER 20 PAGES:
The inquiry form on your website and how to make the most of it (this is such a small, but crucial element)
A complete client process flowchart from start to finish with plugged in links to take you to each step
15 template responses for communication to plug into the process
What to include and considerations for your contracts
Other done-for-you templates for communication and client resources - welcome guide and timeline/prep templates hosted in Canva (and helpful editing/navigation tips for customizing them)
A complete video walkthrough of my favorite booking platform Square and a quick intro into how to use spreadsheets for tracking
Wedding day tips and considerations to make your client's special celebration super intentional and unique
CHECK OUT WHAT REAL BRIDES ARE SAYING ABOUT THis process
"Her wedding guide and great communication made everything a breeze"
—Kate
"Kay was literally the sweetest person and the *most* organized and communicative out of all our wedding vendors"
—Sophie
"I couldn’t have been happier with how kind she was through the whole process — from booking, to bridal hair trial, to day of the wedding Kay was professional, knowledgeable and so, so talented"
—Emily
“She was extremely detailed with all prior wedding day communication as well as providing tons of information for myself and all bridal party who received services including a day of timeline!"
—Krista
faq
Is this for any level wedding hairstylist?
Absolutely! This download includes a completely done-for-you client process/communication (my actual process) so you can implement it fully or you can take bits and pieces and plug into your own process however it makes sense.
Do I need Canva to access this?
Not to access the download itself, but to access the welcome guide and timeline/prep templates included in it, yes. There is both a free and a paid pro version on Canva. *Note, some elements included in the template may be on the pro (but worry not, you can substitute).
Should I have anything set up before downloading this?
I'd suggest having your business email and some sort of website/inquiry form set up to get the most out of this workflow - you'll utilize both within it. If you choose to use Square, you can also set up a free account to follow along with the walkthrough.
This process completely changed my business. Your turn :)